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Case study / Automation

Account Management Automation

Legacy account termination work automated across HR and access systems.

Implementation

What was automated.

Termination requests are collected from the approved source, applied across Citrix-hosted and legacy access systems, validated, and recorded for audit follow-up.

Workflow

End-to-end process.

  1. 01Receive the approved termination request
  2. 02Update access systems
  3. 03Validate account status
  4. 04Record completion evidence

Technology

Technologies used.

01

UiPath RPA

02

Citrix

03

HR source system

04

Legacy access systems

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