RPA, Agentic & CX Automation

Streamline Operations with Enterprise-Ready Automation

Transform your business processes with best-of-breed automation solutions. Reduce costs, eliminate errors, and free your team to focus on strategic initiatives.

The Modern Approach

Process Automation Redefined

✅

Robotic Process Automation

Robotic Process Automation (RPA) uses software robots to automate repetitive, rule-based tasks. Think of it as a digital workforce that works 24/7, makes fewer errors, and operates at lightning speed.

  • Emulates human actions in desktop and web applications
  • Performs rule-based, repetitive tasks
  • Stable, accurate and predictable processes
🧠

Orchestrated with AI Agents

AI agents enhance RPA by adding a layer of intelligence. This means that while RPA handles repetitive tasks, AI can analyze data, make decisions, and optimize processes.

  • Process unstructured and semi-structured data
  • Agents use existing business data to inform decisions
  • Human-in-the-loop and/or straight-through processing

Our Automation Services

End-to-end automation expertise from strategy to implementation and optimization

🎯
Strategy & Assessment
Comprehensive evaluation of your processes to identify the best automation opportunities
  • ✓ Process discovery and analysis
  • ✓ ROI calculations and business case
  • ✓ Technology stack recommendations
  • ✓ Implementation & change management planning
  • ✓ Growth and scaling strategies
🤖
RPA Development
Custom automation development using industry-leading platforms
  • ✓ Bot development and testing
  • ✓ System integration
  • ✓ Process optimization and tuning
  • ✓ Security and compliance
⚙️
AI Agent Development
Intelligent agents that enhance automation with decision-making capabilities
  • ✓ AI-powered decision-making and insights
  • ✓ Intelligent document processing
  • ✓ Natural language understanding
  • ✓ Delivered by our team of AI experts
💬
Customer Experience (CX) Automation
AI-powered chat and voice bots that enhance customer experience and support
  • ✓ Intelligent chatbot development
  • ✓ Voice bot automation
  • ✓ Multi-channel customer support
  • ✓ Natural language processing

Why Automation?

⚡

Rapid Deployment

Projects typically finish in several weeks to months, delivering benefits quickly

🛡️

Reduced Errors

Significantly reduce typos and errors due to manual data entry

⏰

24/7 Operations

Round-the-clock processing without breaks or downtime

🎯

Improved Customer Experience

Faster response times and consistent service quality

⚙️

Business Process Automation

Transform your core business operations with intelligent process automation that streamlines workflows, reduces manual effort, and drives operational excellence across your organization.

Key Process Areas

📄
Document Processing
Invoice processing, contract management, forms handling
🔄
Workflow Automation
Approval processes, data validation, task routing
💰
Financial Operations
Payment processing, reconciliation, reporting
👥
HR Processes
Onboarding, payroll, employee records
⚙️

Automation Journey

🔍
Process Discovery
Identify automation opportunities
🎯
Process Design
Map and optimize workflows
🤖
Automation Implementation
Deploy intelligent bots
📊
Monitoring & Optimization
Continuous improvement
🧪

Test Automation

Ensure quality and reliability with comprehensive test automation that validates your business processes and applications.

Process Testing

🤖
AI-Powered Test Generation
Brainstorm and implement test cases with artificial intelligence
🔄
End-to-End Validation
Complete workflow testing across all process steps
🛡️
Regression Testing
Ensure automated processes remain stable after updates

Test Automation Benefits

🎯
Fewer Defects
Reduce production issues
✅
Stability
Ensure automation and application reliability
🔍

Application Testing

🖥️
UI & API Testing
Automated user interface and API validation
🔗
Integration Testing
Cross-system compatibility verification
🔒
Security Testing
Vulnerability assessment and compliance
⚙️
CI/CD Integration
Continuous testing in deployment pipelines
💬

CX Automation

Transform your Customer Experiences with AI-powered chat and voice bots that provide intelligent responses while reducing support costs.

Intelligent Chatbots

🕒
24/7 Support
Round-the-clock customer assistance
🧠
Natural Language Processing
Understand and respond to customer queries naturally

CX Automation Benefits

💰
Cost Savings
Reduce operational costs
⚡
Fast Responses
Deliver instant responses
📈
Scalability
Handle increasing transaction volumes
😊
Improved
Customer Experience
💬

Chatbot Automation

💬
Intelligent Chat Support
AI-powered customer conversations
📱
Multi-Platform Deployment
Web, mobile, and social integration
🎙️

Voice Bot Automation

📞
Automated Phone Support
Intelligent call routing and handling
🗣️
Speech Recognition
Advanced voice understanding

Technologies We Build On

We use best-in-class technologies tailored to your specific needs

🤖
RPA & Agentic Automation
Enterprise automation and workflow orchestration
  • • UiPath Business Automation Platform
  • • SAP Build Process Automation
  • • Microsoft Power Automate
  • • Automation Anywhere
  • • Workato
🧠
AI & ML Platforms
Advanced intelligence and decision-making
  • • UiPath Maestro & Autopilot
  • • OpenAI, Anthropic
  • • Google Vertex AI
  • • Azure AI Services
  • • AWS Bedrock
🙋🏻‍♂️
CX Automation
AI-powered customer experience and conversational platforms
  • • Kore.ai XO Platform
  • • Microsoft Bot Framework
  • • Amazon Lex
  • • Custom AI chat & voice solutions
📊
Process Mining
Discover, monitor, and improve processes using data-driven insights
  • • UiPath Process Mining
  • • SAP Signavio

Proven Automation Results

Real outcomes from our automation implementations across diverse industries

Financial Services
Financial Data Reconciliation
End-to-end automation for flight and financial data reconciliation with multi-source integration
Performance Improvement: 3x faster
Manual Work Saved: 2 FTE hours/week
Data Sources: Multiple channels
Manufacturing
ERP Report Automation
Automated report generation from SAP systems with dashboard integration and email distribution
Total Process Time: 10 minutes
Manual Effort: Eliminated
Systems Integrated: SAP ECC & BPC
Payment Processing
Financial Payment Automation
SAP integration with banking systems for automated payment processing and approvals
Process Improvement: 83-90%
Time Reduction: 6 hours → 1 hour
Staff Optimization: Achieved
Banking
Account Management
Legacy system automation for HR account termination processes with Citrix integration
Time Reduction: 75%
Process Time: 4 hours → 1 hour
Legacy Systems: Integrated
Tax & Compliance
Tax Reporting Automation
Automated tax report creation and government portal submission across multiple industries
Time Savings: 50%
Calculation Errors: Eliminated
Process Time: 2 hours → 1 hour
Data Processing
High-Volume Data Validation
Automated identity verification and data validation with captcha solving capabilities
Processing Speed: 5x faster
Volume Capacity: 300% increase
Error Reduction: 99%+

Ready to Transform Your Processes?

Let's discuss how automation can revolutionize your business operations and drive unprecedented efficiency.