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RPA, Process & CX Automation

Streamline Operations with Enterprise-Ready Automation

Transform your business processes with best-of-breed automation solutions. Reduce costs, eliminate errors, and free your team to focus on strategic initiatives.

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Services

Automation capabilities.

01

Strategy & Assessment

02

RPA Development

03

Agentic Automation

04

Process Discovery & Mining

05

Customer Experience (CX) Automation

06

Automation & Application Testing

Case studies

Related delivered work.

View all related case studies

Use cases

Common workflows to assess.

Explore related use cases
RPA

Order Management Automation

Capture sales orders, validate required fields, update ERP records, and return order status.

RPA

Bank Statement Import to ERP

Download bank statements, standardize the files, and import validated transactions into ERP.

RPA

Invoice Processing

Capture invoices, validate supplier and tax data, and route exceptions before ERP posting.

RPA

Customer Onboarding Automation

Validate onboarding documents and create consistent records across customer systems.

CX automation

Credit Card Collections Automation

Prioritize eligible accounts, conduct approved outreach, capture promises to pay, and hand off hardship or dispute cases.

CX automation

Marketing and Outreach Automation

Run segmented outreach, qualify responses, route high-intent contacts, and keep campaign records current.

CX automation

Customer Service Triage

Resolve routine requests with account context and route complex cases to the right team with the conversation attached.

CX automation

Reminders and Follow-up

Send timely appointment, renewal, or service reminders and direct responses to the appropriate next step.

Agentic automation

RFx Co-pilot

Assist RFx drafting, comparison, routing, and human review.

Agentic automation

Document Review

Extract, compare, and route document findings with human review checkpoints.

Agentic automation

Three-Way Matching and AP Processing

Compare purchase orders, receipts, and invoices before routing approved items for processing.

Agentic automation

Loan Origination Quality Assurance

Review loan-origination files against policy and QA checks before accountable sign-off.

Data & BI

Multi-Portal Data Integration

Combine recurring downloads from several web portals into one governed reporting dataset.

AI security

AI-Assisted SOC Automation

Enrich alerts, summarize incidents, prepare response actions, and retain analyst approval for consequential steps.

Technology stack

Technologies We Build On

01

RPA platforms

  • UiPath Business Automation Platform
  • SAP Build Process Automation
  • Microsoft Power Automate
  • Automation Anywhere
02

Orchestration and integration

  • UiPath Integration Service & Maestro
  • Workato
  • APIs and enterprise workflow services
03

Agentic automation

  • AI agents
  • Document intelligence
  • Human approval workflows
  • RPA and agent orchestration
04

CX automation

  • SimplAI
  • Kore.ai
  • Voice, WhatsApp, SMS, and web chat
  • CRM and contact-center integrations

Next step

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